identifying and resolving supervisee/trainee performance issues in the workplace. The objective of this assignment will be to create a brief presentation that demonstrates your ability to pinpoint performance issues, identify potential solutions, and measure the success of an intervention.
For this project, you will either:
- Report a real-life performance issue experienced by yourself or colleagues, or
- Create a hypothetical scenario of a performance issue in the workplace
Using the Performance Diagnostic Checklist – Human Services (provided to you during Module 7), you will analyze a pinpointed supervisee/trainee behavior from your situation/scenario and determine a potential intervention to implement and strategy for measuring success.
You will present your assessment and intervention process via a 5-10 minute PowerPoint (or similar) presentation. You may choose to present via recording or live during your Module 9 virtual live class. Both recorded and live presenters must submit their presentation slide decks in Canvas (preferably in exported PDF format), and both the slide decks and recorded presentations must be submitted at least 24 hours before the Module 9 live class.
SUPERVISION CASE STUDY PROJECT
1. Title Slide
• Should include your name and general title of your presentation (e.g., Repeated Delay in Data Collection)
2. Scenario Slide
• Describe a staff performance issue you’ve observed or experienced or write a hypothetical scenario of a staff performance issue in the workplace. Include contextual information, including the setting, relevant relationships between individuals in the scenario/situation, and environmental variables that will help inform your PDC-HS process later.
3. Pinpoint Slide:
• Pinpoint the staff behavior of interest for increase or decrease. Ensure that your definition follows all the requirements of a high-quality pinpoint (measurable, observable, passes the “dead person’s” test, not a non-behavior, etc.) Please review content in Module 3 for a refresher on appropriate pinpoints.
4. PDC-HS Slides (x4):
• Conduct a mock PDC-HS related to your scenario and briefly describe your findings for each section on separate slides. You should have a slide each for:
o Training
o Task Clarification and Prompting
o Resources, Materials, & Processes
o Performance Consequences, Effort, and Competition
SUPERVISION CASE STUDY PROJECT
5. Intervention Slide:
• Select the intervention that you believe will have the greatest impact on the behavior of the supervisee/trainee member. Provide a list of resources needed to implement the intervention (including people, time, funding, etc.), and a task analysis of the steps you would take to put the intervention in place.
6. Measuring Success Slide:
• Describe what data you would collect to determine if the intervention was successful and how you would collect those data. For a refresher on measurement strategies, please review the content from Module 3.
Whether the presentation is recorded or live, it is expected that the presenter will speak clearly, so that all words are audible. It is also expected that the presenter will be prepared and articulate the information on the slides in a smooth and controlled manner (i.e., deliver pertinent information without long pauses or repetition of filler words).